Frequently Asked Questions
For Existing Multifamily Program
Energy Trust of Oregon offers cash incentives for the installation of qualified energy-efficient equipment at multifamily properties that can help lower energy use and reduce operating costs. Energy Trust offers application assistance for cash incentives and can help simplify the application process for you and the property owner. In addition, Energy Trust advisors offer practical, technical and financial advice – all at no cost to the participant or to you. Examples of available incentives include insulation, windows, HVAC, water heaters, common area lighting and appliances. Energy Trust also installs LED bulbs, showerheads, and faucet aerators, plus leaves behind advanced power strips for tenants at no cost to property owners.
Who is eligible to participate?
Any Oregon multifamily property with two units or more served by Portland General Electric, Pacific Power, NW Natural, Cascade Natural Gas or Avista is eligible for cash incentives. Call 1.877.510.2130 if you have a question about a property’s eligibility.
What building types qualify for multifamily incentives?
Cash incentives are available to multifamily property owners for purchasing and installing qualifying energy-efficiency upgrades in the following Oregon multifamily building types:
- Attached residences, such as duplexes, triplexes, or fourplexes
- Side-by-side units with no residences above or below, such as a townhome
- Stacked structures with five or more dwellings, such as an apartment or condominium building with two or more stories
- Campus living, such as dormitories and sorority and fraternity housing
- Assisted living properties
- Common areas managed by homeowner associations, such as clubhouses and neighborhood lighting
How do contractors sign up as an Energy Trust trade ally?
See eligibility and requirements information, or call trade ally coordinator, Nate Collins, at 503.278.3075.
What are the benefits of becoming a trade ally?
Benefits include referrals, co-op marketing opportunities, training and technical assistance, among others. Contact Nate Collins at 503.278.3075 for more information.
How does a customer get started?
A customer should contact Energy Trust at 1.877.510.2130 or check out our website.
What is the application process?
The contractor or customer submits a completed copy of their incentive application (Form 320APP, 320WX, 320F, 320HVAC, 320WH) along with their invoice(s) to a program representative within 90 days of equipment installation. Multifamily program staff will review the incentive application, notify the property owner of application receipt by phone or email, and request any missing information. Multifamily projects may require a post-installation verification, depending on the project type. Incentive checks are normally mailed within six to eight weeks after all documentation has been received by program.
How does a customer qualify for a window incentive?
To qualify for an incentive, the customer must have a walkthrough survey or pre-installation verification completed by a multifamily representative before replacing windows. Replacement windows must have a U-value of 0.30 or less and must be installed according to Energy Trust’s weatherization specifications manual.
What if a customer only wants to install insulation?
Customers may be eligible for incentives and tax credits for multiple types of insulation including ceiling, floor and wall insulation.
Will jobs be verified?
Energy Trust conducts post-installation verifications on any projects with $3,000 or more in paid incentives, all custom or self-installed projects, weatherization projects in individually owned condo and townhomes with incentives of $1,000 or more.
What installation specifications will contractors need to use?
Contractors are asked to adhere to the most current Energy Trust weatherization specifications manual.