Join us for a free, one-hour webinar on Tuesday, April 25, from 10:00 AM to 11:00 AM, to learn about techniques to help you exceed customer expectations and increase referrals. The webinar will focus on ways to fully engage your customers, build long-term loyalty, earn trust, ensure satisfaction, and enhance your company’s reputation among customers.

Instructors Chris Bond and Dennis Crumb, of optimalCX Solutions LLC, bring decades of experience with improving customer experience. They focus on helping their clients meet and even exceed customer expectations.

The webinar is open to all Energy Trust trade allies.